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More features. More functionality. More everything!

We want to help you achieve your financial goals faster, which is why we’ve completely reimagined your online access. It’s jam-packed with new, user-friendly features and functionality that you’re sure to love.

What’s new?

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Simple Self-Serve Features

Whether you want to move funds, book a meeting, or open a new account, you can now do more online.

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Enhanced Dashboards

Our advanced Portfolio and Accounts dashboards can help you keep track of your investment performance over time.

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Set Up and Track Your Goals

No matter what your financial goals are, our goal tracker can help you get there faster.

Here’s a sneak peek

What happens next?

To ensure a positive experience for all clients, we have gradually rolled out online access to the new platform. Watch your email inbox over the coming weeks for your invitation to start the registration process. Plus, complete your registration before March 31, 2025 and you’ll automatically be entered for a chance to win our grand prize of $500 or one of twenty $25 Amazon.ca e-gift cards*.

Your questions, answered.

Why have you launched a new online access?

We listen to and value the feedback we receive from you, our valued clients, and to make it easier for you to achieve your financial goals, we have created a personalized, modern, and user-friendly way for you to access your investment accounts.

What do I need to do to gain new online access?

In keeping with industry best practices, and to help safeguard your identity, a unique email address (i.e., an email address not shared with anyone else in our system) needs to be available and recognized in our system. Your unique email will serve as your ‘username,’ therefore it’s important that it is yours alone. If you have not provided us with a current and unique email address, please contact us at 1.800.263.9541. Please note: for security purposes, updates/changes to client contact information must be validated by phone.

I’ve received an email inviting me to register for online access. What’s next?

Initiate the registration process by clicking on the ‘Get started and register now’ button in your email. Then, you will receive another email within 30 minutes containing a time-sensitive link to complete your registration, which includes changing your password and accepting the Terms and Conditions for use. Keep an eye on your inbox (including your spam/junk folders). Please note: your time-sensitive link will expire within 24 hours.

Have more questions about our new online access? View more frequently asked questions.

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